Our hotel

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Based on 868 reviews
Grade 1 Listed Mansion
ELEMIS Spa
Health Club
Indoor Pool
Restaurant & Bar
EV Charging
Free Parking
Free WIFI
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Crewe Hall, Crewe, CW1 6UZ
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  • Crewe Town Centre (3 miles)
  • Crewe Train Station (2.2miles)
  • Manchester International Airport (29 miles)
  • Trafford Centre (40 miles)
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Crewe Hall Hotel & Spa, Cheshire

Relax and unwind at our mesmerising Cheshire spa hotel. Experience the perfect mix of traditional in our Grade 1 listed mansion containing the Suites and feature rooms and our modern wing containing our Classic rooms, health club & spa and restaurant & bar. 

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Traveller's Choice Award 2026

Ranked within the Top 10% of Hotels Worldwide

Great anniversary break
We had a great time at Crewe hall celebrating our anniversary. The room upgrade made our stay very special. Also the cream tea service provided by Madison and Melissa was perfect. Would definitely come back again.
A special relaxing family break.
We had a lovely time for 2 days, Couldn't fault anything, Lauren was very helpful and looked after us amazingly, Thank you Lauren.
Review re hotel staff
Excellent, very helpful and willing staff
Beautiful Hotel
Hotel was beautiful. The restaurant man informed us of a leaflet we could collect at reception regarding the history of the hotel ans that we were a legal to wonder around. Not aure why reception didn't give us this? Our room had not been cleaned, when i informed reception she wasn't bothered. Just looked at me. I then proceeded to ask for clean towels etc. Restaurant food was amazing, expensive but delicious. The beer in the conference room tasted wrong and gave my partner an awful stomach. They were selling it on offer so wondering if near its end. We were with a wedding party. Bars were closed at 10pm, I understand why but not acceptable. We called it a night then and went to bed. Overall a beautiful place and we enjoyed our time. Reception need to learn to smile.
Great meal
Lovely meal this evening. Our waitress Lauren was so lovely, polite and attentive.
Gorgeous stay!
Wow! This place is so incredibly beautiful. Driving up, walking into the lobby, it is all so breathtakingly lovely. Lorraine and Phoebe greeted us at the reception desk and they were both so kind and warm. They surprised us by letting us know we were the guests of the day! And we had free drinks in the bar, which was great. We enjoyed walking around the grounds and exploring the different rooms. We had a delicious dinner in the brasserie. Highly recommend you stop here and check it out.
5 star would reccomend
I had a brilliant chat with Jamie at the bar, he made some excellent drinks. On the other hand the atmosphere of this place is amazing and i really enjoyed my time here.
Fabulous spa facilities!
A beautiful hotel and gorgeous spa! The room was a great size and beds really comfy. We went on a one night spa break and the spa facilities themselves were fabulous! Great size pool, jacuzzi, steam room and sauna. We were able to laze outside in the sun as well. Our stay included a treatment - not the greatest massage I’ve ever had and it definitely wasn’t the 50 mins I’d booked, but still relaxing. The majority of staff were really friendly but the restaurant staff were exceptional - so friendly and welcoming. The food was also delicious. All in a great place to go for a one night spa break, we’d go back again!
Lovely hotel and staff
A last minute booking and we were not disappointed by the driveway approach and fabulous surroundings of the hotel. A warm welcome at reception and a spacious clean and well equipped room kept clean by Brandon! The spa experience was fantastic and staff at the Brasserie were really professional, helpful and efficient at every serving.
Last minute booking
We had a Deluxe King Room upstairs in the modern block. The room was fine and spotlessly clean. It was quiet and there were owls in the trees outside, which was lovely to hear. All the staff were excellent - very friendly and helpful. Melissa and Madison looked after us in the bar and on the terrace until check in time. Dinner and breakfast were good although my poached eggs were overcooked. Think chef had forgotten them. It was a last minute booking and we thought it was quite expensive compared to some of the other Q Hotels we had stayed in.
Kardan coach holiday
The staff were helpful and always available, the staff in the restaurant, Grace,Lauren, Jamie, Libby and Alfie were very attentive and accommodated the requests of the guests always with a smile. Rooms and facilities were excellent. Hotel spotlessly clean throughout.
A birthday treat
Really welcoming staff in spa. Showed us around and explained everything. The massage was fantastic, I felt so relaxed afterwards. Then we went for lunch. The waitress, Donna was lovely and handed me a plate with happy birthday written in chocolate, such a lovely touch. Will definitely think of going again.
Well worth a visit
A wonderful experience with superb food and friendly and attentive service. While only young, Lauren is a credit to the Crewe Arms famil
A lovely stay away
My husband and I visited here for our wedding anniversary for a long weekend. We stayed in a suite in the original building. It was characterful and had a lovely four poster bed. There were some original features which added to the atmosphere e.g., an original desk. However, it was quite a warm weekend and there was no air conditioning which made sleep quite uncomfortable at times as there was also a very heavy duvet on the bed. The quality of the food was really good and the service was good. The staff were friendly and attentive. Breakfast on the second morning was better as we were able to order items from the menu. We had an afternoon tea which was enjoyable. In most places you are offered refills of tea and coffee, alongside food. However, we didn’t get that here which was disappointing. The gym was good and had a wide range of equipment. Overall, we had a lovely time but the older rooms need to have air conditioning with this warmer climate.
Not a great first time at Crewe hall
Not the hotel I thought it was unfortunately. The sink plug didn’t work in our room. The cold water tap was running hot for about half an hour until it then came through as cold. The receptionist didn’t tell us where the breakfast was in the morning, the timings of it or check out time. Room was very very dated and then bed lent to one side and I woke up with 4 bites on my legs…we were mislead with the price of the room also. Over £100 in the end, in my opinion the room was definitely not worth that unfortunately.
Absolutely fabulous!
Fabulous setting, warm & welcoming in the spa and the restaurant where we had afternoon tea. Melissa and her colleagues were great, nothing too much.
Cannot recommend enough! I'll be back
Absolutely stunning venue The drinks were perfect The food smells amazing Truffle fries were incredible Cannot recommend this venue enough, the staff would brilliant. Have made the experience very special Melissa and Casey were absolutely spot on and real credit to the business Will 100% be back again
Great service
Stayed here for 2 weeks. The service was excellent and it’s always nice seeing friendly people with a positive attitude serving me. Jamie looked after us at the bar, young lad with a lot of spirit. Would recommend this place to anyone.
perfect, would come again
Had an amazing stay here, Jamie working the restaurant was an amazing lad and customer service was top tier.
Afternoon Tea
Amazing place, had a business meeting and had afternoon tea, staff were very friendly and the food was great
Rated by 868 people

Hotel information

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Checking In & Out

Check in: 3pm

Check out: 11am 

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Payment

Payment methods accepted: all major credit cards and cash. 

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Cancellation Policy

Flexible Rate: cancel for free anytime up until 4pm the day before your arrival. If you cancel after this time, you’ll be charged for your first nights stays. Other rates have different cancellation terms. 

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Gym Opening Hours

Monday - Friday: 6.30am - 9.30pm  

Saturday & Sunday: 8am - 7pm  

Bank Holidays: 8am - 7pm 

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Pool Opening Hours

Monday - Friday: 6.30am - 9.30pm  

Saturday & Sunday: 8am - 7pm  

Bank Holidays: 8am - 7pm 

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Children Swim Times

Monday - Sunday: 8am - 9.30am & 4pm - 6pm 

Children must be accompanied by an adult in the pool. 

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Restaurant Opening Hours

Breakfast: Weekday 6.30am - 9.45am & weekend 8am - 10.45am
Lunch: 12.30pm - 2.30pm
Dinner: 6pm - 9.30pm
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Family Friendly

Children under 16 stay free when sharing a room with a paying adult and children aged 4 & under eat for free.

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Dog Friendly

We accept dogs for a charge of £25 per dog, per stay up to a maximum of two dogs. Dog friendly stays must be booked through our Contact Centre on 0330 107 1599. 

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