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Based on 868 Reviews

Our hotel

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Based on 868 reviews
Grade 1 Listed Mansion
ELEMIS Spa
Health Club
Indoor Pool
Restaurant & Bar
EV Charging
Free Parking
Free WIFI
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Crewe Hall, Weston Road, Crewe, CW1 6UY
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  • Crewe Town Centre (3 miles)
  • Crewe Train Station (2.2miles)
  • Manchester International Airport (29 miles)
  • Trafford Centre (40 miles)
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Crewe Hall Hotel & Spa, Cheshire

Relax and unwind at our mesmerising Cheshire spa hotel. Experience the perfect mix of traditional in our Grade 1 listed mansion containing the Suites and feature rooms and our modern wing containing our Classic rooms, health club & spa and restaurant & bar. 

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Traveller's Choice Award 2025

Ranked within the Top 10% of Hotels Worldwide

Perfect weekend treat
I have just returned from a spa break this weekend with my friend. I'm embarrassed to admit, I hadn't even heard of Crewe Hall Hotel before, but gosh, what an incredible sight it was driving up to the grounds. We received a lovely, warm welcome when we arrived and clear instructions to our room. The room itself was spotless. Equipped with everything we required and a lovely view out onto a walk way at the back. We then took the opportunity to explore the main house - wow! It was so grand and a real blast back to the past. We both enjoyed reading about the history of the place as we explored. We then visited the spa for an hour's treatment of pure heaven! Our evening meal to follow was just perfect. Attentive members of staff and first class food! What I would like to point out is the staff - EVERY member of staff we met were so lovely! Very approachable, and genuinely looked happy to work there. It might be our first visit but we will definitely be back!
Amazing time
Elliot was amazing during a wedding we recently attended.
Excellent friendly service!
Absolutely stunning 1st grade Hall, friendly excellent service!treatments at the Spa & then afternoon tea in the beautiful hall, decorated so beautifully! The staff went beyond making us feel comfortable especially Melissa & Casey. Thank you! Had such a good day x x
Wedding guest
The whole Interior and exterior of the building was amazing. So gorgeous. We attended a friends wedding and it was absolutely gorgeous no problems. Eat in the bar area and had breakfast and lunch was really nice and fresh. Went the spa the next day was really clean. All staff were lovely in hotel and spa
Something Special
Great location to celebrate our wedding anniversary. We stayed in a period suite which was amazing. All staff always wanted to help and make our stay special. Fantastic for our evening meal. Only slight negative was breakfast when some items could have been served warmer and some cereals not replaced, All said a great stay, will return.
Beautiful Beautiful and beyond
This is an absolutely beautiful hotel, stunning interior, amazing staff. I wanted to mention Ellie and Dawn from reception. They were kind, friendly, attentive to every need. The best people to greet you as you arrive at this stunning hotel.
Breakfast review
We really enjoyed our visit, breakfast was exceptional with well presented choices for all. Tony especially was very attentive looking after our needs. Would highly recommend Thanks again
Fantastic birthday getaway in a lovely hotel
Visited for a birthday break. A beautiful hotel located just off the M6 so very convenient. The rooms were lovely and we had a large bathroom with a bath and separate double walk-in shower. We dined at the brasserie both night and the food was outstanding, worth every penny. Leisure facilities were nice although the pool was cold and the jacuzzi was small given the size of the hotel. The staff were friendly and very helpful. Would definitely go there again.
An incredible stay for 50th Birthday celebrations!
We stayed at this incredible hotel for 4 nights to celebrate my husbands 50th Birthday. The history of this iconic building and the grounds are simply stunning. We booked a superior king room in the modern wing, which was very impressive and also includes a complimentary mini bar. The menu in the Brassie restaurant is divine, and the buffet breakfast has something for everyone. All of the staff were great! But a special mention in particular to Grace and Jamie who served us a few times in the restaurant! Jamie noticed we were celebrating a special Birthday, and arranged a complimentary drink and dessert which was a lovely touch. A special mention also to the lady on reception, who helped arrange for balloons to be left in our room which was a lovely surprise for my husband. We treated ourselves to a spa day and would highly recommend the fit for business back ritual massages which were fab! A truly wonderful, memorable stay! 10/10
Birthday night away
Amazing from start to finish - staff were so lovely and welcoming - rooms were lovely - would definitely recommend and will definitely be back
Beautiful Surroundings, exceptional staff, amazing location
We came here with the intention of staying for 2 nights and ended up being here for 5! The overall experience was phenomenal, the staff couldn’t have been more welcoming and had an incredible intuitive ability to notice all the small things that make the difference between a good experience and a fantastic experience. Particular mentions go to: Dawn, Ellie, Mel, Magdalena, Jess and Matilda. They absolutely made the place feel like home for us. In summary, the fact that we came for 2 days and stayed for 5 speaks volumes. We will be back!!
Fantastic Hetel
Superb hotel, as well as a fantastic setting and location. First time we have stayed at the hotel and we will definitely be back.
Great Hotel
Hotel reception were really friendly and ensured we got our room key, with all the details for our stay. Room was a great size and the bed was comfortable. Spa facilities were relaxing with good gym facilities.
Truely beautiful place!
We had an amazing stay at this beautiful hotel. The staff are amazing and did everything they could to make sure we that we had a fabulous time. We stayed in a feature four poster bedroom which was beautiful and had everything that we needed. We had booked a package with dinner included and felt that was great value. The dinner was amazing and the atmosphere at dinner was very relaxed. We also had a picnic provided by the hotel which was a real treat. This hotel is one of my very favourites in the country, I would highly recommend a visit.
A lovely place to stay
We enjoyed our anniversary stay at Crewe Hall as we have been here on multiple occasions. Our 4-poster bedroom in the old hall was lovely and the extra touches during our stay made it feel special. The only area we think could’ve been improved is the outside space. The cushions could’ve been put out onto the patio furniture to make it more inviting for guests to sit outside especially as it was a very hot bank holiday weekend. Also, the spa outside space could be made more of a feature - a few plants wouldn’t go amiss. It’s those touches that would just give it even more appeal.
I love this hotel
I absolutely love this hotel, the rooms are a great size and the hotel has a really lovely feel to it. I travel a lot with my work and everyone made me feel at home and treated me very well, the breakfast is really good and the room service I got was amazing. In the evening I went to the pool, sauna and steam room and all of these were great! I could not fault the hotel and will definitely be coming back with my partner on a personal trip. Thank you Crewe Hall
Bar
Casey is excellent. She is very helpful and has a very welcoming smile.
Great one night stay!
Enjoyed a classic standard room for one night, it was well designed, modern and spacious. Good linen and very quiet. I would have liked more coffee sachets in room, as I had to hunt some down... ( silent mini fridge a definite bonus). Lovely grounds and building. Swimming pool and spa very nice ( we didn't have a treatment). Staff all very nice. My only minor moan was I felt the restaurant lacked staff, it was very busy (it wasn't a weekend) and although the ones working were very efficient, it felt like were juggling too many tables at once. We say ( from a distance a wedding) so lovely venue for that. The small bar near reception had limited on tap ( just larger) and bottles for drinks however the other bar ( were we have breakfast / evening meal) had a better selection... The place is quite special and we would like to try others in this chain.
Amazing location stunning old part of hotel simply fantastic
Amazing old and new together fantastic hotel and staff are simply amazing freindly helpful polite and Tony and all the team couldn't do enough for my 53 National trust passagers. Food for some was hit and miss but want do you expect cooking for 54 people in one go am use to it. Only thing I would say maybe serve a table at a time and on preorders have a table number as people in a group on a table like to eat together as they feel rude eating while others are still waiting to be served. Tony driver
Beautiful setting.
First stay at Crewe Hall and was impressed by the environment and service. My room was upgraded and although a little traditional it was very spacious and comfortable. I had something to eat in the bar and was served by Connor who was very polite and a credit to the team. I also appreciated the items in the free minibar. I will definitely stop again.
Rated by 868 people

Hotel information

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Checking In & Out

Check in: 3pm

Check out: 11am 

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Payment

Payment methods accepted: all major credit cards and cash. 

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Cancellation Policy

Flexible Rate: cancel for free anytime up until 4pm the day before your arrival. If you cancel after this time, you’ll be charged for your first nights stays. Other rates have different cancellation terms. 

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Gym Opening Hours

Monday - Friday: 6.30am - 9.30pm  

Saturday & Sunday: 8am - 7pm  

Bank Holidays: 8am - 7pm 

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Pool Opening Hours

Monday - Friday: 6.30am - 9.30pm  

Saturday & Sunday: 8am - 7pm  

Bank Holidays: 8am - 7pm 

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Children Swim Times

Monday - Sunday: 8am - 9.30am & 4pm - 6pm 

Children must be accompanied by an adult in the pool. 

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Restaurant Opening Hours

Breakfast: Weekday 6.30am - 9.45am & weekend 8am - 10.45am
Lunch: 12.30pm - 2.30pm
Dinner: 6pm - 9.30pm
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Family Friendly

Children under 16 stay free when sharing a room with a paying adult and children aged 4 & under eat for free.

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Dog Friendly

We accept dogs for a charge of £25 per dog, per stay up to a maximum of two dogs. Dog friendly stays must be booked through our Contact Centre on 0330 107 1599. 

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